Privacy Policy

Last updated: June 2025

Introduction

Quirkey.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered rental property workflow automation platform and related services. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information to provide and improve our services. Personal information includes your name, email address, phone number, company information, account credentials, and authentication data. We also collect property management system integration data and your communication preferences and settings to customize your experience with our platform.

To provide our AI-powered automation services effectively, we process property-related data including property information and documentation, tenant communication data and email content, maintenance requests and scheduling information, and lead tracking and analytics data. This information enables our AI agents to automate workflows and improve operational efficiency for your rental property business.

We automatically collect technical information such as device information, IP addresses, browser details, usage analytics, platform interaction data, log files, and performance metrics. This technical data helps us maintain platform security, optimize performance, and provide better user experiences.

How We Use Your Information

We use the collected information to provide and maintain our AI-powered automation services, process tenant communications and automate workflows, analyze and improve our platform performance, send service-related communications and updates, ensure platform security and prevent fraud, and comply with legal obligations and industry standards. Our AI agents utilize this data to deliver personalized automation solutions that streamline your rental property management operations and enhance tenant satisfaction.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. Your data privacy is fundamental to our business model, and we are committed to protecting your information from unauthorized commercial use.

We may share information only in limited circumstances: with trusted third-party service providers who assist in platform operations under strict confidentiality agreements, when required by law or to protect our rights and safety, in connection with mergers, acquisitions, or asset sales with appropriate data protection measures, and with your explicit permission for specific purposes you have authorized. All data sharing arrangements include contractual obligations to protect your information and use it only for specified purposes.

Data Security

We implement comprehensive technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Our security framework includes industry-standard encryption for data transmission and storage, secure authentication protocols, regular access controls and monitoring, routine security assessments and updates, and compliance with relevant data protection standards. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period varies depending on the type of information and the purpose for which it was collected. When data is no longer needed for these purposes, we securely delete or anonymize it according to industry best practices. You may request information about specific retention periods for different types of data by contacting us.

Your Rights and Choices

Depending on your location and applicable privacy laws, you may have various rights regarding your personal information. These may include the right to access and review your personal information, correct inaccurate or incomplete data, request deletion of your personal information subject to legal and contractual obligations, object to or restrict certain processing activities, request data portability and export options, and withdraw consent where our processing is based on your consent. To exercise these rights, please contact us using the information provided in this policy. We will respond to your requests in accordance with applicable law and may need to verify your identity before processing certain requests.

Third-Party Integrations

Our platform integrates with various property management systems such as AppFolio and Buildium, as well as other third-party services that enhance our automation capabilities. These integrations are essential for providing comprehensive workflow automation but are governed by the respective privacy policies of those third-party services. We encourage you to review their privacy practices and understand how they handle your data. We work only with reputable service providers and require appropriate data protection measures in our integration agreements.

International Data Transfers

Your information may be transferred to and processed in countries other than your own to provide our global services and support our business operations. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws. These safeguards may include standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this policy. For significant changes that may affect your rights, we may provide additional notice through email or other means. Your continued use of our services after the effective date of any changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights, please contact us. We are committed to addressing your concerns and will respond to your inquiries promptly.

Email: support@quirkey.ai
Address: Quirkey.ai Privacy Team
Website: https://quirkey.ai